For new managers to identify essential aspects of managing people at work and introduce some key management skills. To give more experienced managers the opportunity to evaluate their personal effectiveness as a manger and renew important management skills.

Courses can include some or all of the following:

• Is there an effective manager?
• Just about managing
• Managing time and priorities
• Delegation
• Essential supervision skills
• Appraisal
• Negotiating skills
• Dealing with poor performance
• Developing the staff team
• Managing conflict